Privacy Policy | ReservationTXS

Last updated: October 1970

1. Who we are

ReservationTXS ("we", "us") operates reservationtxs.com and provides flight booking services by phone. This policy explains how we handle personal information when you visit our website, call us or book with us.

2. Information we collect

Details you give us: names, date of birth, gender as shown on travel documents, phone number, email, billing address, passport or travel document details where required by the airline or destination, travel preferences and special assistance requests.
Payment information: card details provided to complete a booking, processed securely and used only for that purpose.
Call information: call recordings and notes, where calls are recorded for quality and verification.
Website data: IP address, browser type, device information, pages visited and how you arrived (for example, from an online ad), collected through cookies and similar technologies.

3. How we use your information

To search, quote, book and issue your tickets and manage your booking.
To communicate with you about your trip, including confirmations and schedule changes.
To verify identity and payment and prevent fraud.
To improve our website, services and advertising.
To comply with legal, regulatory and security obligations.

4. Who we share it with

We share information only as needed to provide our services: with airlines and other travel Suppliers to make your booking; with booking systems and payment processors; with service providers who help us run our business (such as hosting, telephony and email), under confidentiality obligations; and with authorities where required by law, including government passenger data requirements. We do not sell your personal information.

5. Cookies and advertising

We use cookies and similar tools, including from advertising partners such as Google and Microsoft, to measure ad performance (for example, when someone clicks to call from our website) and to improve our marketing. You can control cookies through your browser settings and manage ad personalization through your Google and Microsoft account settings.

6. Data security and retention

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data. We keep personal information only as long as needed for the purposes above, including legal, accounting and dispute-resolution requirements.

7. Your rights and choices

Depending on where you live (for example, California under the CCPA/CPRA, and other U.S. states with privacy laws), you may have rights to know what personal information we hold, request a copy, ask us to correct or delete it, and opt out of certain processing. To make a request, email contact@reservationtxs.com. We will verify your request and respond within the time required by law, and we will not discriminate against you for exercising your rights.

You may opt out of marketing emails at any time using the unsubscribe link or by contacting us. We may still send service messages about your bookings.

8. Children

Our services are intended for adults. We collect information about children only when an adult provides it to book travel for them.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its update date.

10. Contact

For privacy questions or requests, email contact@reservationtxs.com or call (773) 788-4070.